Product Returns
- Returns must be pre-approved by PERQUE, LLC and items must be unopened.
- Returns may be subject to a 15% restocking fee.
- Client is responsible for return shipping charges.
- No returns are accepted beyond 30 days from date of purchase.
Heat Sensitive Products: PERQUE Digesta Guard Forté and soft gel products may not be returned.
Shipment Discrepancies
- Upon receipt of delivery, please immediately verify all items and quantities against your order.
- PERQUE must be notified of any discrepancy within three (3) business days of delivery.
- If we do not hear from you within this time, the invoice will be considered accurate, and subsequent claims will not be honored.
Third-Party Seller Purchases
All sales from third-party sellers are final. We do not accept returns, exchanges, or refunds for items purchased from third-party sellers. Please review product details carefully before completing your purchase and contact the third-party seller directly for their return policy.
To Start a Return
Contact PERQUE Client Services at clientservices2@PERQUE.com or 800-525-7372
Upon receipt, all PERQUE products must be stored in a clean, dry, and temperature-controlled environment to preserve product integrity and prevent degradation.
